Cancellation: Cancellations must be made two weeks prior to the seminar
Registrations can be transferred to another person at your company if you are
unable to attend.
Walk-ins: Registrations will be accepted at the door. Every attempt will be
made to have sufficient hand-out materials on hand, but we reserve the right
to distribute the materials first to those who are preregistered.
No show: No refund, but course materials will be mailed upon request.
Complaints: If you are not absolutely satisfied with your seminar experience,
a full refund will be given to you. File a complaint or a refund request by
sending an e-mail to us at firstname.lastname@example.org.
Group Discount Policy: Three or more users from the same company = 20%
discount. Please calculate discount on the registration form